Personal Gifting Co

We Make Gifting Unforgettable

Is Your Business Ready for the Holiday Season? 

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Is Your Business Ready for the Holiday Season

It’s that wonderful time of the year-fall is here! The season of delicious scents, vibrant colors and cozy vibes. 

If you’ve received these newsletters for some time, you know this is my favorite time of the year. Fall also triggers the beginning of the holiday season around The Personal Gifting Co. Actually, we’ve been thinking about the holidays since January. But as the giving season approaches, a special kind of excitement fills the air. It’s a time for celebration, connection, and giving back to those who have made a meaningful impact throughout the year. Whether with family, friends, clients, or business partners, the holiday season brings a unique opportunity to show appreciation. 

Since starting The Personal Gifting Co, one of my goals has been to make gift-giving easy and memorable. So, with that, I want to share some exciting news with you: we are thrilled to announce the launch of The Personal Gifting Co.’s first-ever Holiday Gifting Catalog! The catalog has thoughtfully curated gift ideas and gifting tips to help you make a great impression this holiday season and any time of the year. So stay tuned! 

Is Your Business Ready for the Holiday Season? 

Holiday gifting isn’t just a nice gesture — it’s a strategic move, especially for businesses. Starting your holiday gifting can relieve stress as you move closer to the holidays. When done thoughtfully, it serves as a reminder that you value the relationship, which can help you stay top of mind as the year wraps up and plans for the next year begin.

Don’t let the holiday rush dictate your choices. Start planning early to ensure you have the time to select thoughtful gifts that align with your company brand and with the recipient in mind. Early gifting is the key to beating the holiday shipping rush and ensuring your gifts arrive on time, without stress.

As years past, there will likely be shipping delays and inventory shortages due to the busy holiday season. By planning your corporate gifts ahead of time, you’ll avoid the rush and ensure that your gift is received on time. Gifting ahead of the holiday rush helps you stand out. It gives recipients time to enjoy their gifts throughout the holiday season — not just after the rush.

The Gift of Thoughtfulness

A well-thought-out gift reflects the effort you put into your business relationships. When you choose something that resonates with the recipient, it goes beyond just the material value — it shows that you’ve taken the time to consider what they’d appreciate. Our upcoming Holiday Gift Catalog will feature options and ideas, making choosing a gift easier. 

The holiday season is a time to reflect on the partnerships and collaborations that have helped your business grow. Meaningful gifts can reinforce those relationships and set the tone for the new year. Whether you’re looking to show appreciation for your loyal customers or to thank your hardworking employees, we’re here to help you make a great impression.

Stay Tuned for Our Catalog Launch!

Our 2024 Holiday Gift Catalog is a testament to our commitment to give you quality gifts that the recipient will love and treasure. So stay tuned for the official launch, and start planning your holiday gifting now. Whether you’re shopping for clients, partners, or loved ones, we’re confident that our curated selections will offer something that makes your holiday season extra special.The holidays are just around the corner, so don’t wait! Make the most of this festive season by planning ahead and ensuring your gifts are ready to spread joy, gratitude, and appreciation. 

Happy gifting!

Shop Reflections: Celebrating Three Months in Our New Gift Shop

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As we fly by three months since opening the doors of our new gift shop in Foristell, it’s a perfect time to reflect on the journey so far. These past months have been a whirlwind of excitement, learning, and transition. Opening a new business always comes with challenges, but the rewards have been plentiful and heartwarming. Here’s a glimpse into our experiences and the incredible support we’ve received from you, our cherished customers.

Shop Reflections: Celebrating Three Months in Our New Gift Shop Reflect

The Grand Opening: A Day to Remember

I’m still riding on cloud 9 from the grand opening; it still feels like yesterday. The anticipation and preparation culminated in a day filled with many incredible moments. We were overwhelmed by the turnout and the warm welcome from the community. Seeing our vision come to life and watching customers explore our carefully curated selection of gifts was incredibly fulfilling. The positive feedback and encouragement we received set a hopeful and enthusiastic tone for the months ahead. I am still in awe.

Building a New Tribe

One of our primary goals in opening this gift shop was to create a space that felt more than just a store. We wanted it to be a place where you feel comfortable and welcome, where people could find unique, thoughtful gifts while also being close to home. Making people feel at home is so important to us. We also plan to create fun and interactive classes to bring people together and help us build meaningful connections within the surrounding communities.

We’re Good Listeners 

Running a new business is a continuous learning process. We’ve spent these first few months attentively listening to customer feedback and observing what you are looking for. Your insights have been invaluable in helping us tailor our inventory to meet your needs and preferences better. This personal approach has allowed us to grow and adapt, ensuring that we provide the best possible experience for our customers.

Celebrating Milestones

Every small business has its milestones, and we’ve been thrilled to celebrate several in these initial months. From welcoming our 100th customer to receiving our first batch of five-star reviews, each milestone has reminded us why we embarked on this fantastic journey. We’ve also enjoyed collaborating with local businesses and artisans, forming partnerships that enrich our product offerings and strengthen our ties within the community.

Learning from the Challenges 

Of course, no journey is without its challenges. We decided to be in a non-foot traffic industrial area, which means you are coming to see us purposefully. Because of this, we have to work harder to get our name out there. However, each challenge we have faced has been an opportunity to learn and grow. Our customers’ support has been incredible and motivated us to keep pushing forward.

Looking Ahead

As we look ahead to the fourth quarter, we are optimistic and excited about what’s to come. We have many things in the works, including expanding our product lines, hosting more community events and classes, and growing our online presence. Our focus remains on providing exceptional service and unique, high-quality gifts.

A Heartfelt Thank You

To our wonderful customers, new and old, thank you for making these first three months so special. Your support, feedback, and enthusiasm have been the driving force behind our success. We look forward to continuing this journey with you and can’t wait to see what the future holds.

Here’s to many more months of joy, discovery, and community at our gift shop. Visit us soon and be a part of our ongoing story!

Its All About The Relationship

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It is much more expensive to acquire a new client than it is to keep a current one. Satisfied clients result in loyalty, repeat business, and spreading your good name around town, resulting in referrals.

Below I share six simple ways to help you keep a happy client.

1. Share a Smile (even on the phone)

Corporate America taught me that a smile, even on the phone, is contagious. Most business today is done virtually, with zoom calls and conference calls, sometimes the camera is off, and all they hear is your voice. It’s said you can “hear” a smile; that’s because your tone of voice sounds cheerful when you’re smiling. One of the easiest ways to appear welcoming is to smile. 

2. Thank your clients

Sincerely thank your clients. Make showing appreciation a regular part of your client’s relationship with you. Thanking your clients can look as simple as a handwritten note. Let your clients know you value and appreciate their business.

3. Listen and remember

Show your clients that you listen to their needs and feedback. Listening and acting on what you have heard is the key to client retention and loyalty. Remember and document important client dates, events, hobbies, and family names. Doing this shows you care.

4. Honesty is the best policy

It’s never fun to be the bearer of bad news, but your clients will trust and value your opinion if you always speak the truth. If you must give bad news, be prepared to offer possible solutions.

5. Give a gift that you know they’ll like

If you find out that a client is a fan of a local sports team, consider getting them tickets to a game. Perhaps they mentioned they like scotch or whiskey. Customizing gifts is a great way to show your clients you remember what they tell you.

6. Keep lines of communication open

Because we cannot see each other face-to-face as much as we would like,  staying on top of communication is vital. Replying to client e-mails and returning calls in a timely manner. Keeping the client in the know as to what your company is doing, like a blog, newsletter, or other forms of social media, is an excellent way to stay connected.

3 Ways to Leave a Lasting Impression With Your Clients

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Let me ask a question: What steps do you have in place to help make a great impression with your clients? Hopefully, this is not a difficult question for you, but if it is, you could be missing out on opportunities to retain customers and grow your clientele with referrals. 

Being a small business gives you a slight advantage when making an impression with your customers. It’s much easier to go above and beyond or add a personal touch with each customer. Being able to touch them gives you a huge advantage over your larger competitors. So, what exactly does it mean to “touch” your customers? These are interactions that occur during the customer’s relationship with you.

Leaving a lasting impression should be incorporated into every relationship, no matter how big or small. Why? Because if you give a lasting impression, you can not only create loyal, life-long customers, but they will become your marketing mouthpiece, which will help grow your business. 

How does this look, you ask? Well, you know your customers better than anyone, and you know what it takes to impress and wow them. Below I’m sharing a few ideas to help get your creative juices flowing. 

Handwritten Communications

Nothing shows you went the extra mile more than a handwritten note. A handwritten note seems like such a small gesture, but it goes a long way in making someone’s day. I’m sure you can think back to when you would receive a letter or note from someone and how that made you feel. In the world of emails and auto-responses, getting something handwritten in the mail can make a lasting impression. 

Presentation is Key

We all know the excitement of receiving a gift but receiving a beautifully curated gift is on a whole new level. How do you make opening a plain corrugated shipping box worthwhile? By making the presentation of the gift memorable. A thoughtfully curated gift makes the unboxing experience worthwhile. 

Remember the Details

Developing relationships with your customers is essential to building loyalty and retention. Customers sometimes reveal details about their personal and professional lives with you. Knowing special occasions, kids’ names, or even the family pet, leaves a lasting impression on the customer. 

Gifts are an excellent way to show appreciation and to make a great impression. We are here to assist you with your gifting needs and help you stay top of mind with your clients. 
Give us a call today – (636) 240-3049.

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